Equita Limited

Job Description

Date: January 2025
Job Title: Enforcement Agent
Salary: £27,000 per annum (plus uncapped commission!)
Location: Multiple
Job Type: Permanent and Self Employed Opportunities Available.
Hours: Full-time. 40 hours per week. Flexibility to plan your working day.

The Role

As an Enforcement Agent, you will be responsible for recovering unpaid debts including
Council Tax, Non Domestic Rates, Road Traffic PCNs and Court Fines, on behalf of our clients. The role entails visiting debtors, discussing their accounts, and negotiating suitable payment solutions. Your role is vital to ensuring a fair and effective debt resolution. 

Available Locations

  • South London (SE/SW)
  • Kent (RG/PO/BN)
  • Leicestershire/Nottinghamshire (LE/NG/DE)

Key Responsibilities

  • Visiting residential and commercial properties to recover outstanding debt.
  • Negotiating repayment plans or collecting full payments
  • Explaining the purpose of your visit and offering solutions within legal and company guidelines
  • Establishing the debtors financial circumstances, capturing key income and employment information
  • Managing your own case portfolio and adhering to timescales
  • Maintaining detailed records and reporting accurate data
  • Organising and supervising the removal of goods in circumstances where debt cannot be recovered
  •  

What We're Looking For

  • Strong interpersonal and negotiation skills
  • Resilience and ability to handle challenging conversations
  • Self-motivated, with excellent time management and organisation skills
  • Target and results driven
  • Experience in the debt collection or Enforcement industry is desirable.
  • Experience of a target-driven role, lone-working or within the field is also desirable.

What We Offer (Permanent Staff)

  • Competitive salary – £27,000 basic salary per annum
  • Commission – Uncapped commission opportunities based on performance.
  • Training and Qualifications – Comprehensive training, including the TCoG Level 2 Qualification and a dedicated mentor in the field, ensuring you meet all legal and professional requirements.
  • Certification – Support with obtaining and renewing your Enforcement Agent Certification.
  • Flexible Working – 40 hours per week (over five days) with flexibility to plan each day to suit your lifestyle
  • Company Vehicle – Fully expensed vehicle provided and available for personal use.
  • Annual Leave Allowance – Generous annual leave allowance with average commission payments payable for up to 20 days per annum.
  • Company Pension Scheme – Contributions to a workplace pension, helping you plan for a secure financial future.
  • Eye Care Vouchers – Receive support with the cost of eye tests to keep you performing at your best.
  • Death in Service Benefit – Financial support to your loved ones, offering peace of mind during unforeseen circumstances.

Essential Requirements

  • Security Screening – You must pass a BPSS (Baseline Personnel Security Screening) prior to an offer of employment. This check verifies identity, UK Right to Work, employment history and unspent criminal convictions.
  • Driving License – A full UK driving license is essential for the role.

About Us

Part of the ColX Group, Equita Limited is a leading provider of enforcement and debt recovery services in the UK, with over 140 years of experience in delivering professional, ethical and effective solutions. Working in partnership with local authorities, businesses, and government agencies, we offer innovative approaches to revenue collection. Our success is built on professionalism, innovation and a deep commitment to delivering excellent service to both our clients and the communities we serve.

We positively encourage applications from all eligible candidates irrespective of any protected characteristic.

Our Company Values (Passionate, Integrity, Accountable, Collaborative and Respectful) shape and underpin the foundations of everything we do. Joining Equita means becoming part of a dynamic, forward-thinking company and Group where your skills and contributions are valued. 

Apply Now

If you’re looking for a Company that values integrity, professionalism, offers full training and supports the growth of its people, join our team. Send your CV and contact details to Clare Hughes by emailing [email protected]

More Job Vacancies

Enforcement Agent

We are looking for full-time, certificated Enforcement Agents to join us as our portfolio of high-profile clients grows and continue to deliver excellent, first-class customer outcomes.