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These cookies are used to collect information to analyze the traffic to our website and how visitors are using our website.For example, these cookies may track things such as how long you spend on the website or the pages you visit which helps us to understand how we can improve our website site for you.The information collected through these tracking and performance cookies do not identify any individual visitor.

Contact us

Equita seek to deal with all enquiries from customers as speedily and comprehensively as possible.

  • By Telephone

    Our Customer Contact Centre is open Monday to Friday between 8am and 8pm, Saturdays between 8am and 4.30pm. The telephone number is 01604 628 360.

  • In Writing

    Correspondence must be sent to Equita Ltd, 42-44 Henry Street, Northampton, NN1 4BZ.
    Please ensure that your Equita reference number, name and address is included in all correspondence sent to us.

  • Online

    In order to help us deal with your enquiry more efficiently, please complete all options on the selected enquiry forms listed below.

    • New Occupier

      If you are a new occupier at a property and have received correspondence for the previous occupier, please complete our enquiry form by clicking here.

    • Outstanding Account

      If you have an outstanding account with us that you wish to discuss, please click here.

    • Complaints

      If you wish to make a complaint, please click here.

    • Payment Arrangement

      If you wish to enter a short term payment arrangement, please click here.

  • Our Services

    If you would like further information on what we do and how we can help your organisation, please click here.

  • Press and Broadcast Media

    For press and broadcast media queries only, please contact our press office by clicking here.

Accreditations

Equita has been awarded the following industry standards and accreditations.

  • Credit Services Association (CSA)
  • British Parking Association (BPA)
  • Civil Enforcement Association (CIVEA)
  • City & Guilds Accredited
  • Civil Court Users Association (CCUA)
  • High Court Enforcement Officers Association
  • IRRV Organisational Member
  • British Parking Awards 2018 Finalist