If you feel that the level of service you have received from Equita Limited is below that expected, you can make a complaint by completing the complaints form on this page.

Complaints can also be sent by post and should be addressed to:

Complaints Manager,
6 Europa Boulevard,
Birkenhead,
Wirral,
CH41 4PE

To assist us in managing your complaint please ensure that you provide details of your full name, address, reference number (should you have one), contact telephone number and what has gone wrong.

Complaints are investigated in accordance with our Complaints Policy