Civil parking enforcement
Since Britain's first parking ticket was issued in 1960, offenders and enforcers have been engaged in a battle that has threatened to defeat many councils. With bus lane and congestion charge offences now also in the mix, unpaid Penalty Charge Notices (PCNs) represent a major loss of revenue and attempts at recovery cause a significant drain on already stretched resources.
With many years' experience in parking enforcement, dealing with over 250,000 PCNs, we use customer profiling, historical intelligence and demographic data trends to quickly establish an individual’s ability to pay, identify persistent offenders and develop a collection strategy that helps our clients to fulfil their objectives.
Our process helps to avoid chasing debts that will never be collected. We proactively engage with customers to make payment as easy as possible offering ten ways to pay and real-time reporting online helps you to keep track of the whole process from start to finish.
Equita has been awarded the following industry standards and accreditations.