The pressure to collect taxes, welfare payments or centrally funded support schemes increases as every year goes by. With the use of private sector collection agencies now a firm part of this collection approach we bring to the market experience and a refreshing approach that produces effective results whilst protecting our clients reputation. As contractors to HMRC we deal with many millions of pounds of unpaid taxes. Our outbound collections team make many hundreds of calls every day in attempting to contact individuals and businesses to agree payment of their liability. Our dedicated inbound collections team deliver a responsive but where needed an assertive approach in ensuring central government debts are treated with the utmost priority. Our welfare support team are always available to provide help and advice where needed. Our transparent process ensures that whether it is underpayment of VAT by a business or an outstanding Tax Credit each customer is treated in the same fair and sympathetic manner.